Breakdown repair
Fault diagnosis and repair for CR readers, DR systems, dry and inkjet film printers, and imaging workstations. Send the error on WhatsApp and we plan the visit with the right parts.
Raise a requestService that keeps your department open.
Repairs, maintenance, installation and spares for CR, DR, printers, software and PACS.
What we do for your equipment.
Installation
Site checks, installation, calibration and handover to your team.
AMC & CMC
Annual contracts with planned preventive visits for your machines.
Spares & board repair
Optics, boards and rollers sourced, repaired and fitted.
Software & dongles
NX, ImagePilot and other imaging software installed and licensed.
PACS setup
Server setup, DICOM integration and remote reporting links.
Relocation
Dismantling, shifting and reinstallation when you move rooms.
Film supply
Inkjet X-ray film and consumables on regular supply.
Equipment we work on.
Not on the list? Ask us. We will tell you honestly if we can help.
CR, DR & mammography
- AGFA CR 10-X
- AGFA CR 30-X
- Fuji CR readers
- DR systems
- Mammography units
Film printers
- AGFA Drystar 5302
- Canon film printers
- Inkjet X-ray printers
- Printer rollers & boards
Software & IT
- AGFA NX workstations
- Konica ImagePilot
- Licence dongles
- PACS & tele radiology
Service request
Machine giving trouble? Tell us here.
Fill this in and it opens WhatsApp with your request ready to send. Include these to save time:
- Machine make and model
- Error code or message on screen
- When it started and what changed
- A photo of the error, sent after the message
Service questions.
Do you service machines you did not supply?
Yes. Send the make, model and problem on WhatsApp and we will tell you what we can do and what it is likely to involve.
Do you offer annual maintenance contracts?
Yes. AMC and CMC plans include planned preventive visits. The scope depends on the machine, so ask us for a plan for your equipment.
Can I buy spares without a service visit?
Yes. We supply parts such as rollers, optics, boards and film. If you are not sure which part you need, send a photo of the part or the error.
Which areas do you cover?
We are based in Vellore. Message us your location and we will confirm the visit plan.
How do I raise a breakdown call?
Use the form on this page, or WhatsApp us directly with the machine model, the error message and your location.
